Residence
By quotationafter survey
One home in continuous use
Visits12 / year
Included hours4 / month
ReportingQuarterly
ResponseNext working day
MonitoringOptional
Tiers
Four tiers. One quotation, stated in full.
The tier sets how often we are there and how many hours are yours. Nothing else changes; the standard of care does not have levels.
Monthly management
Residence Plus
By quotationafter survey
A second home or a demanding main residence
Visits24 / year
Included hours8 / month
ReportingMonthly
ResponseSame day
MonitoringIncluded
Estate
By quotationafter survey
Several buildings, grounds and staff
VisitsWeekly
Included hours16 / month
ReportingMonthly + annual review
ResponseFour hours
MonitoringIncluded, extended
Archipelago
By quotationafter survey
Island property with crossing logistics
VisitsRoute-based
Included hoursBy agreement
ReportingMonthly + seasonal
ResponseWeather-dependent
MonitoringIncluded, extended
Every tier is quoted after the survey, excluding VAT 25.5%
Also invoiced
Everything else that appears on the quotation.
Item — amount
SurveyDeducted from onboardingQuoted
OnboardingBy property size and file stateQuoted
Additional workBeyond the included hoursQuoted hourly rate
MonitoringHardware and installationQuoted
Supervision feeDisclosed, never hidden in a marginStated in the proposal
Pass-through costsInvoiced as received, no marginAt cost